Professional Journey

Tutor & IT Specialist

TLC of America | Summer 2025 – Present

  • Provide academic instruction, adapting analytical subjects (Math/Science) to various learning styles.
  • Manage basic internal IT operations, including enterprise hardware maintenance, user privilege configuration, and document organization via Google Cloud.

IT Deployment Specialist

Industrial Technologies | Nov. 2024 – July 2025

  • Deployed Starlink satellite systems across active commercial construction sites to establish immediate baseline connectivity.
  • Registered network endpoints and adapted physical hardware placement on the fly to overcome environmental layout challenges.

Technical Specialist

Apple | Sept 2024 – June 2025

  • Maintained a 95%+ customer satisfaction rate by systematically diagnosing and resolving hardware and software issues across the macOS and iOS ecosystems.
  • Translated non-technical customer requirements into precise hardware specifications and managed multiple concurrent support tickets in a high-volume environment.

Logistics & Operations Management

Total Quality Logistics & Load Me Something | 2023 – 2024

  • Coordinated nationwide freight routing, executing real-time crisis management to resolve supply chain blockers under strict delivery deadlines.
  • Managed B2B negotiations, maintained highly structured operational records, and analyzed regional shipping trends to optimize project pipelines.

Computer Science Educator & FIRST Robotics Sponsor

Hahnville High School | August 2020 – May 2023

  • Taught Advanced Placement (AP) Physics, Computer Science, and foundational Python, breaking down complex technical concepts for diverse learners.
  • Directed the student robotics team, managing an operational budget of tens of thousands of dollars and coordinating travel logistics.
  • Guided students in physical hardware-software integration, connecting Java and Python control code to microcontrollers (Arduino/Raspberry Pi) and sensor arrays (LiDAR, gyroscopes).
  • Executed high-pressure troubleshooting of physical hardware and logic code during live, timed competition events.

Beyond The Code

My technical problem-solving extends beyond software and logistics. Whether I am building efficient local hardware setups, managing project pipelines, or diving into digital audio workstations and studio recording, I thrive on optimizing workflows and bringing structure to technical challenges.

John Miller in Studio